Terms & Conditions

Reservation - Deposit - Payments

Fill in the booking form to secure your trip. Your reservation will be confirmed upon receipt of your online order and a 25% non refundable deposit paid either via credit card, bank transfer, Western Union or traveler’s cheque. A reservation can be changed only if space is available. An entire reservation that is changed will be considered a cancellation and will be subject to cancellation fees. You may also contact us for other payment methods.
If not, we consider it a cancellation and we apply the corresponding penalty (100% loss of deposit). The Full amount of your tour must be paid 30 days before the tour start date. If full payment is not received by this time we consider it a cancellation and cancellation penalties will apply. If you make full payment after all your reservation is agreed, you can get 10% discount.

Cancellation and Refunds

Cancellations must be made in writing and signed by the tour participants. In the event that a tour participant cancels his or her reservation, the cancellation penalty may apply.
The reservation deposit of 25% will not be refunded in case of any cancellations. Cancellations must be made at least 6 weeks before tour date otherwise late penalties will apply.

Cancellation Penalties

75% return before 6 weeks of tour start date
50% return before 4 weeks of tour start date
25% return before 2 weeks of tour start date
15% return before 1 week of tour start date
No refund if cancellations are made within a week of tour start date.

Responsibilities / Consumer Disclosure Notice

Nese Tour Travel Agency, and/or its agents act only as an agent for the hotels, airlines, bus companies, ship lines, owners or contractors providing accommodation, transportation or other services, receipts and contracts issued by Neşe Tour Travel Agency are subject to any all tariffs, term and conditions under which any accommodations, transportation and any other service whatsoever are provided by such hotels, airlines bus companies, railroads, ship lines, or owners or contractors or by any person in their employ.
By acceptance of tour membership, receipts, contracts and tickets, the tour member agrees that Neşe Tour Travel Agency, and/or its agents assume no liability for any loss, injury or damage to a person, property, or otherwise any connection with any accommodations, transportation, or other service, resulting directly or indirectly from any acts of Nature, danger, incident at sea, fire, breakdown of machinery or equipment, acts of government or other authorities, de jure or de facto, wars, whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, medical or custom regulations, defaults, delays, or cancellations of or changes to itinerary or schedules, or from any causes beyond Neşe Tour Travel Agency’s control or for loss damage resulting from insufficient, improperly, issued passports, visas or other documents, and that Neşe Tour Travel Agency and/or its agents assume no liability for any additional expenses, or liability sustained or incurred by the tour member as a result of any foreign causes. Neşe Tour Travel Agency is neither responsible nor liable for defaults of those persons / companies not directly under control of Neşe Tour Travel Agency.
The prices of the tours are based on tariffs and exchange rates in effect at time of printing and subject to adjustment in the evening of any change therein. Neşe Tour Travel Agency reserves the right to substitute hotels with best available alternatives and make any changes in the itinerary where deemed necessary or caused by airline schedules or other reasons.

Passports & Visas

You are responsible for ensuring that you have all the necessary travel documents and that they are valid and effective. You will need a current passport that is valid for at least 6 months and the necessary visa documentation. Check with your local embassy or travel agent to get more info on Visas etc. (None of our packages include international flights and taxes).

Important Notice!

Neşe Tour Travel Agency holds the right to decline accepts or retains any person as a tour passenger should such person's health, mental condition, physical infirmity or general attitude impede the operation of the tour or the rights, welfare or enjoyment of other tour passengers. The times on this itinerary are subject to change without notification. Our company is not responsible for last minute delays or change of the schedules. Our company agrees only to partial compensation in an effort to cover particular not-provided service in case of any failure and refuses to pay full refund or full compensation for any disappointment and any extra expenses. Our company is not responsible for theft or loss of any belongings of clients.
Travel insurance is professionally advised to (F.I.T.) travelers for unpredictable incidents. Neşe Tour Travel Agency holds the right to cancel any of the tours in case there is not enough participation.